Refund and Cancellation
Orders once placed can not be cancelled, only a credit note will be issued within 24 hours of cancellation request.
Dispatched orders can’t be cancelled.
International shipments will not be exchanged or replaced.
We do proper quality check of all our items before dispatch hence the possibility of receiving a defective item is ruled out.
Customized Stitching Orders can't be returned or refunded for the Order.
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
• Any product that exhibits physical damage to the box or to the product;
• Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery;
• Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;
• Any product from which the UPC (Universal Product Code) has been removed from its original packaging.
Exchange Policy (Applicable only for India)
We can exchange the ordered items for some other of equal value. In case the value of exchanged item is more than what was previously ordered, buyer has to pay the excess amount. In case it is less we will issue a credit note of balance amount which can be redeemed in later dates.
The buyer has to send the item to be exchanged at their cost.
Minimal Processing charges will be charged in lieu of exchange.