Refund and Cancellation

Orders once placed can not be cancelled after 24 hours of placing order. For cancelled orders we issue a credit we offer you an exchange or a store credit (with 3 month validity) without any deduction of processing charges.

In case customer does not want a credit note we will refund the amount after deducting a restocking fee of 6% to cover us for payment and order processing charges.

Dispatched orders can’t be cancelled.

International shipments will not be exchanged or replaced.

Return Policy

We do proper quality check of all our items before dispatch hence the possibility of receiving a defective item is ruled out.

Customized Stitching Orders & Parsi Gara (Sarees and Dupattas) can't be returned or refunded for the Order. No Returns on Pre Order items.

Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:

• Any product that exhibits physical damage to the box or to the product;

• Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery;

• Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;

Exchange Policy (Applicable only for India)

We can exchange the ordered items for some other of equal value. In case the value of exchanged item is more than what was previously ordered, buyer has to pay the excess amount. In case it is less we will issue a credit note of balance amount which can be redeemed in later dates.

The buyer has to send the item to be exchanged at their cost.

Minimal Processing charges will be charged in lieu of exchange.